Your suite's portable phone is pre-programmed to dial directly to either of them, or to your Cabin Steward. This is always the case at Great Stirrup Cay, which features a Red Carpet area to the left of the main gathering area at the tender docks. Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. You will be able to leave a comment after signing in, By To add to the above, your butler and concierge are shared with other guests. You will also have the services of the ships. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. Last cruise. They keep a log of how often the day and night butlers are used. ft.*, you have space for up to eight guests. reservations; show reservations and seating and other technical management issues. ft.*. Our butler had just the right balance of being attentive but not overbearing, and it was the same with the room steward. Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Hello all, my parents (90 and 77) still enjoy cruising. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Job in Phoenix - Maricopa County - AZ Arizona - USA , 85016. By continuing to browse the site you agree to our use of cookies. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. In the case of Disney, Concierge passengers also get access to some exclusive areas of the ship. What You Get: Passengers sailing in The Haven and full suites have a 24-hour butler at sea, but the VIP treatment begins before priority embarkation: The shoreside concierge desk ensures your dining and entertainment, shore excursions, and spa and salon appointments are arranged in advance. Stay close to them with our convenient connecting staterooms. Serve afternoon canapes and/or afternoon tea in your cabin/suite. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! Phoenix Concierge Services. Disney cruise ships do not offer butler service. Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. ft.*, the Deluxe Owners Suite pampers up to six guests. It works every time, and I get my soda fix. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? This suite additionally includes a private balcony. Ours is a mini spa suite by the way, Night night. What they do: Butler services include packing and unpacking, complimentary dry cleaning, shoeshine and related services, dinner reservations in the ships' specialty restaurants, spa and shore excursion reservations, salon and spa appointments, arranging cocktail parties, providing gourmet snacks (including caviar) at tea time. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? This may be something that is a difference between European standards and American. my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. An aft-facing suite would include a butler/concierge. What's the difference between a cruise ship concierge and butler? I've always loved looking at those cabin rooms that face the back of the shipyou are watching the water tread behind you as you are sailing on your balcony!! Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. Your Butler will do lots of things over and above what your room steward will do, For instance, he/she can help you unpack, serve a full breakfast or evening meal in your room, and many other things. There is some crossover, of course, but that's the general delineation. It was a great pick-me-up and once our butler figured out we weren't one for canapes or gummy bears (which took about one day), we lived well! Retired Asst. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. *Square footage and stateroom configuration and capacities vary by ship. They are generally salaried employees and depending on the line may have a salary of between $2,500-$4,000 per month with tips adding to that number considerably. I love Schweppes bitter lemon, but it's not distributed where I live. You can book a Concierge-level cabin to unlock access to the ship's concierge team or you can book a suite and get treated to concierge service and an in-cabin butler. Our points-obsessed staff uses a plethora of credit cards on a daily basis. They also receive priority boarding on embarkation day and express debarkation. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. But the extra services are the real reason cruisers love Disney's Concierge level. ft.*, your Family Suite sleeps up to six* guests. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! You. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. CC Help Jenn .One family cruise we were in Cagneys. That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. That's exactly the case with the Amex Platinum card. With up to 1,392 sq. There are certain times of the day such as breakfast and early evening when they can be very busy. ft.*, your Owners Suite sleeps up to five* guests, and offers separate living and dining rooms (combined on some ships). You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? You did not book a suite. Have your butler arrange a culinary feast in your dining area. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Ours is a mini spa suite by the way, Night night [emoji42], No butler or concierge for you. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. Tomorrow could be a plate of hand-made chocolates or a canap assortment. Upstairs is an outdoor sundeck with padded loungers and clamshell seating. A line-by-line guide. It was kind of neat. Handy when away from your cabin to call cabin mates or order services. By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. Started June 21, 2021, By The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. After the party, they will clean your suite while you enjoy the ship. We'll run a soft credit check to find special offers, but it wont affect your credit score. Norwegian Cruise Line Cabin overview - what you need to know Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. Available to suite guests, the butler will also handle shoe shining, dry cleaning and bring coffee. We had decided last minute we wanted to do one of the specialty restaurants, the only times open were late. Powered by Invision Community. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. To find out more, please. Butlers (and concierges) are generally not part of the pre-paid gratuities pool. Phoenix Concierge Services - One Concierge Whatever you decide, your first evening onboard is just the beginning! We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! If people keep their expectations down a little things would be better for all. Sleeps up to five guests. to observe the boarding process and see how smoothly it worked. Enrollment required. Which Cruise Ships Have Butlers? | Cruise Critic He/she isn't just "yours". I hope those neighbours tipped him well as he was so devoted. Sometimes it's worth a large investment to reap the benefits of a great credit card. Celebrating a birthday, anniversary or honeymoon? While cabin stewards can often find basic items such as toiletries that you might have left at home or making sure that your ice bucket is always filled, their job is to clean your room and make your bed etc. This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. Here are a few threads that might help (some even with pics! Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. // How Often Does The Balboa Island Ferry Run, Articles N